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Terms of Service for Vehicle Shipping

This agreement is solely between the customer and his/her or its duly authorized agents, (hereinafter referred to as “Customer”), and Quick Cars Moving (DBA Quick Cars Moving).

Contract Terms and Liability Disclaimer

Customer Agrees as Follows:

Quick Cars Moving agrees to transport Customer’s vehicle between the origin and destination (terminal/residential/commercial) locations. If the customer requires door pickup or delivery, the carrier can only deliver to locations that are legally able to and safe. A mutually agreed-upon place to load/unload the vehicle(s) may be necessary due to low-hanging trees, low-hanging wires, narrow streets, and residential area restrictions.

Carrier and driver or agents, jointly and separately, are authorized to operate and transport Customer’s motor vehicle between its pickup location and the destination set forth on the shipping order and Bill of Lading(s).

Quick Cars Moving does not guarantee pickup and delivery dates or transit times and wait times. All dates and assertions made by Quick Cars Moving are best estimates. Delays may occur prior to and/or during transport due to weather, road conditions, mechanical issues, etc. There are absolutely no guarantees regarding pickup or delivery times and dates.

**Quick Cars Moving/Carrier shall not be held responsible for loss or damages occasioned by delays of any kind or for any reason, car rental fees, or any accommodation fees.

Customer is responsible for preparing the vehicle to be shipped:

  • All loose parts, fragile accessories, etc. must be removed or secured.

  • Customer shall remove all non-permanent, outside-mounted luggage and other racks prior to shipment.

  • The vehicle must be in good running condition (unless otherwise noted).

  • The vehicle’s interior must be reasonably clean and free of garbage.

  • At least ¼ tank but recommended to have no more than ½ a tank of fuel.

  • The vehicle must have correct levels of antifreeze, oil, and other fluids and must not be leaking.

  • All vehicles must have a working foot brake and parking brake/ebrake (unless otherwise noted).

  • Customer must disarm any alarm system installed in the vehicle or provide proper instructions for this matter. In the event said alarm sounds and there are no keys or instructions to turn it off, Carrier may silence the alarm by any means.

  • If there is more than one key being transported with the vehicle, the keys must be securely attached together with a key ring.

  • If there are special instructions for operating the vehicle, please attach the instructions to the dash of the car where they are clearly visible.

  • Any non-operational vehicle(s) that were not previously disclosed at the time of booking will be charged an additional minimum of $300.00 Canadian. If a vehicle becomes non-operational during shipment, these fees, plus any additional fees required to accomplish delivery, will be added to the Customer's account and must be paid before delivery. Depending on the vehicle's location, we may not be able to proceed with delivery if the vehicle becomes inoperable.

  • All oversized vehicles must be declared at the time of booking (e.g., lifted, oversized tires, dually, ladder racks, lights, truck bed caps, etc.). Customers must declare any aftermarket features that are on the vehicle and inquire about the extra charges. Failure to do so may incur additional charges or fees.

  • Any vehicles with less than 6 inches of ground clearance must be declared at the time of booking. Most vehicle transport trailers and rail transport companies require at least 6 inches of ground clearance to be able to safely load/unload a vehicle without causing damage. An enclosed transport option is available for vehicles with low ground clearance as many of those trailers have lift gates that can safely load/unload vehicles with low ground clearance.

  • Quick Cars Moving reserves the right to cancel any order for any reason at any time.

  • Personal property may not be left inside the vehicle unless confirmed by Quick Cars Moving prior to shipping. If you have been approved to have personal items left inside your vehicle, Quick Cars Moving and Carrier are not liable for loss or damage to said personal items, nor for damage to the vehicle caused by excessive or improper loading of personal items.

  • The following items are strictly prohibited from being in the vehicle at the time of shipping: guns, ammunition, flammable products, explosives, narcotics, alcohol, jewelry, precious metals, furs, money, pets, plants, and contraband. The Shipper agrees that the Carrier may confiscate and/or dispose of said items with no remuneration, and the appropriate government authorities will be contacted.

  • All fees must be paid prior to the delivery of motor vehicles unless otherwise authorized by Quick Cars Moving. The Customer warrants that he/she will pay the full transportation price due to Quick Cars Moving in full and will not try to offset any dispute for damage claims and/or delays from freight (transport) charges. If payment cannot be made, the vehicle will be stored at the Customer's expense until full payment has been made.

  • At the time of door pickup/terminal drop-off, the Customer and the Carrier will carefully inspect the vehicle for pre-existing damage (exterior only) by completing a vehicle inspection report recorded on the Bill of Lading. The Carrier and Customer will both acknowledge the condition of the vehicle, and the Customer will sign and receive a copy of the Bill of Lading.

  • At least 5 high-quality photos must be taken of the vehicle by the Customer at the time of pickup/terminal drop-off.

  • Snow-covered or excessively dirty vehicles will not be insured for scratches or dents that could be hidden at the time of shipment.

  • If a condition report cannot be done at a terminal when dropping off, photos must again be taken of the vehicle at the terminal. A condition report will be done when your vehicle is being loaded onto the train or transport truck.

  • The Customer agrees and understands that Quick Cars Moving is a vehicle transporter as well as a shipping broker and is acting solely in the capacity of a broker. The Customer allows Quick Cars Moving to contract with other licensed and insured Motor Carrier(s) to transport the vehicle(s) described in this shipping order. Quick Cars Moving and Carrier(s) reserve the right to use multiple modes of transportation, including but not limited to truck, rail, and ship.

  • The Customer further agrees and understands that Quick Cars Moving's sole responsibility in the transaction between the Customer and Quick Cars Moving is to procure a carrier for the shipment of the Customer's property. The Customer shall, in their absence, designate a person(s) to act as their agent(s) at the point of pickup and/or delivery if for any reason they are unavailable. The persons listed at the point of origin and point of destination are appointed agents for the purposes of releasing the vehicle, approving charges, accepting delivery, and releasing Quick Cars Moving and Driver from any and all claims upon the acceptance of delivery.

  • Carrier accepts responsibility for vehicle damage/loss during the time of vehicle transportation for vehicles not older than 7 years.

  • For Open Trailer/Train Transport, your vehicle is insured under the Carriers' insurance (subject to a $500 deductible against any claim made) with the following exceptions:

  • Any events which are unavoidable or beyond reasonable control, including but not limited to Acts of God, Acts of the Queen's enemies, floods, hail, rockslides, snow slides, washouts, avalanches, storms, earthquakes, expropriation, fire, or explosion, strikes, lockouts, walkouts, industrial disputes, war, sabotage, riot, insurrection, derailment, labor shortages, power or fuel shortages, or the act

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